Quality changes the game. No matter what you are selling, how you are selling, where you are selling, if the quality of products is good, you will the game. There are many businesses who are into different variations of sectors but do possess one thing in common. That is a website and mobile apps. In this tech-savvy world, having a website for the business is a done thing. Small vendors are also considering website development. The later part is mobile apps. Just like websites, mobile apps are also important. Businesses often make a mistake here. They focus on the quality of the products which they are selling in the market. But what about the quality of mediums. Websites and mobile apps are the most used mediums of any business to reach Target audience. QA process is the key answer. Almost all businesses either suffer due to bad customer experience or poor quality. By quality, we mean overall quality standards. Do not mistake it as the quality of products only. The work ethics of an organization, Management, etc should reflect quality. When we talk about quality assurance, we certainly want companies to opt for Quality Assurance maturity. What is that? The QA maturity is nothing but a process. This process involves various steps.
When the organization realized the importance of QA maturity, it starts applying all levels rapidly and eventually faces certain problems. In this article, we are going to discuss what can be the possible barriers in achieving QA maturity. We are also going to discuss the solutions for those barriers 1. Poor communication Most of the organization do not develop websites, software, and mobile apps in-house. Most of them outsource it. There can be many reasons behind this. Cost, recruitment, expensive tools, etc are reasons behind outsourcing. Any organization that outsources certain work, should keep the communication active on a daily basis. Organizations fail in proper communication. This creates ambiguities in the process. As a result, the development team ends up creating products that do not meet the organization's quality standards. Solution: ave clear communication. It is important that the product manager, QA team and development team communicates regularly. This can help everyone understand what are they supposed to deliver. Make sure the communication is interactive. You can use various amazing tools for making communication better. 2. Avoiding the importance of Quality assurance Many businesses do not take quality assurance seriously. There are no defined quality standards. No QA testing type is implemented. By the time analysis shows decreasing scales, the organization has no time to improve quality. Ultimately they end up making in delivering poor quality services. Solution: Though the solution can fix everything. But in such cases, organizations often lose potential customers due to poor quality. As time management is crucial in such stages, it is highly recommended to hire a team for quality audits. Companies should outsource the QA audit process for non-biased conclusions. The QA consulting experts analyze existing QA processes and evaluate the results. Then they create the best suitable QA process for ongoing projects. The process is created in a way to increase the efficiency of the product in less time. 3. Ambiguities in requirements Being a part of a business, you must be aware of the fact that stating requirement is very vital. When we talk about quality, it is important for management to state exact requirements related to quality. When the QA team is not clear about requirements, the work efficiency is affected. Solution: Management and clients should deliver all requirements documents to the QA team. The requirements should be clear. Make sure there are no confusions. If there are any sort of second thoughts about the requirements, conduct meetings and resolve the issue as soon as possible. Even if there are any changes in requirements, make sure they are updated. 4. Avoiding the importance of technology There are so many amazing tools for QA testing. Organizations that do not use automation tools for QA testing end up in delaying the results. Eventually, the team misses the deadlines. Solution The QA process should involve automation tools for repetitive testing. We suggest you to hire technical experts for this process. Automation testing tools can provide accuracy and are extremely reliable. For faster quality assurance process, organizations should consider the utilization of automation tools. It helps in reducing turnaround time and offers better output. 5. Outsourcing on the basis of cost Businesses who do not wish to handle QA process in-house usually outsource it. While outsourcing, businesses focus on cost rather than focusing on skilled resources. Ultimately the business receives poor quality services and service provider often fail in meeting the deadlines. Solution Always outsource QA process to the well-experienced company. Focusing on cost is equally essential. But focusing only on cost is not right. Businesses should outsource Quality Assurance professional to those who are having experience in the same domain. The service provider should have well-skilled resources. Make sure the company portfolio is real and not a fake one. Conclusion Quality of end products or services is important. But the quality of the work process and mediums is equally important. It is extremely difficult to achieve QA maturity. Businesses should outsource the QA process to well known QA service providers.
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AuthorThe NineHertz is an eminent mobile app and web development company with 8+ years of experience. Archives
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